Design leader
Workshops
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01
thoughtbot with Seven
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02
thoughtbot with Harvard Business Review
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03
7 Tips for Better User InterviewsfacilitatorUser Interviews
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04
Conducting User Research InterviewsfacilitatorMassChallenge
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05
The Product Design Sprint - 5 Phase BreakdownfacilitatorVentureCafe
Articles
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01
Gliding to Successco-authorThe MBTA and thoughtbot launch an app for train officials.
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02
User Testing Gone WildauthorAfter some unexpected twists, here's how to get your user test back on track.
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03
When you know it’s time to go out talk to some users, but you don’t know how.
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04
Advice for our UserauthorYou signed up for a usability test...but what the heck is a usability test?
Podcasts
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01
Tentativeco-hostA podcast by thoughtbot about digital product design
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02
Episode 2: "When Research Doesn't Go As Planned
Case Studies
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02
Engaging Customers to Inform Product Roadmapcreator and lead facilitator
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03
Redesigning How We Hire Designers at thoughtbotinstigator and co-conspirator
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04
LOLA: Improving Conversion and Codedesigner